An office manager hiring a cleaning company can settle most of the decision with eight questions. Ask them in the first call, and write down the answers, because a company that cannot answer them clearly will not manage your building clearly either.
- What exactly is included? Ask for a written list of tasks per visit and per month, and ask whether supplies and restroom restocking are in the price.
- Can you work around our hours? Ask whether after-hours and weekend cleaning is possible and whether it costs more.
- Are your cleaners background checked? At Doctor Clean, every cleaner is background checked and vetted before entering your space.
- Do you carry the insurance our building requires? Ask for the certificate before the first visit. Doctor Clean provides a certificate of insurance that matches your building requirements.
- Have you cleaned spaces like ours? Ask for references. Ours are available upon request.
- How do you check quality? Ask who inspects the work, how often, and how you report a missed task.
- Who is my contact? You should have one name and one number.
- What are the contract and billing terms? Ask about the notice period to cancel, how often you are billed and which charges are extra.
These questions follow the themes that appear in vendor checklists from commercial cleaning companies and trade bodies. If you want to see how we answer the price question, request a quote and we reply with a price and a written checklist.
Cleaning in busy shopping districts
- Cleaning in South Coast Metro and SoCo
- Cleaning in Old Town Tustin
- Cleaning at Pacific City and downtown Huntington Beach
- Cleaning in the Platinum Triangle
- Cleaning in downtown Laguna Beach
More on trust and vetting
- Background-Checked Cleaners and Insurance
- What Is a Certificate of Insurance, and How to Ask for One
- How to Check a Cleaning Company's References in 10 Minutes
- Janitorial Service or Commercial Cleaning: What Is the Difference?
- About Doctor Clean
- Doctor Clean at a Glance
- Work With Us: Cleaning Jobs in Orange County
More on switching providers
- How to Switch Commercial Cleaning Companies Without a Gap
- How to Tell Whether Your Cleaning Service Is Doing a Good Job
- In-House Cleaner or Cleaning Company? A Cost Comparison for Offices
- What a Commercial Cleaning Contract Should Say
- How to Check a Cleaning Company's References in 10 Minutes
- Commercial Cleaning in Orange County, California
Related pages and guides
- Commercial cleaning in Orange County
- Doctor Clean at a glance
- How Doctor Clean quotes a price
- How to switch commercial cleaning companies
- The office cleaning checklist
- Background-checked and insured cleaners
- What a cleaning contract should say
Ready for a price? Request your quote, and we reply by email with a price and a written checklist.