How to Tell Whether Your Cleaning Service Is Doing a Good Job

To judge a cleaning service, walk your space the morning after a visit with the written checklist in your hand and mark each area as done, partly done or missed. The scorecard below turns that walk into a record you can send to the company.

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A five minute scorecard

Area	What to look at	Done, partly, missed
Entry and glass	Door glass without streaks, floor free of grit
Work areas	Empty trash cans, wiped desks, vacuum lines in the carpet
Restrooms	Fixtures wiped, floor mopped, supplies restocked
Break room	Counters and sink wiped, appliance fronts clean
Corners and edges	Baseboards and the corners of the floor

What to do with the result

Keep the scorecard for four visits in a row, so you see a pattern and not a single bad night.
Send any missed item to your named contact the same day, with a photo.
Ask what will change, and look at the next visit to see whether it did.
If the same item is missed three times, ask for a call about the checklist.

Doctor Clean gives you a written checklist before the first visit, so the scorecard matches exactly what we agreed to clean. You can reach us at info@yourdoctorclean.com.

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Questions about judging a cleaning service

How do I tell whether my cleaning service is doing a good job?

Walk the space the morning after a visit with the written checklist and mark each area as done, partly done or missed. Two missed areas in a row is a reason to call.

What do I do when a task is missed?

Report it to your named contact in writing the same day, with a photo. A good company fixes the task at the next visit or sooner, and tells you what changed.

If the pattern does not improve, read how to switch commercial cleaning companies and use the office cleaning checklist to write a clear scope for the next company.

Related pages and guides

Ready for a price? Request your quote, and we reply by email with a price and a written checklist.